Privacy Policy kaki88 — Your Personal Data Protection Is Our Priority

Kaki88 (hereinafter referred to as "we", "the platform" or "kaki88.pro") takes our responsibility to protect the privacy and personal data of every member who uses our services seriously. This Privacy Policy has been drafted to ensure full transparency in how we handle your information.

This policy applies to all users of kaki88.pro, the kaki88 mobile app, and all services we provide, regardless of how you access our platform — whether through a web browser, Android, or iOS app. Whenever you register an account, make a deposit, request a withdrawal, or simply browse our site, this Privacy Policy applies in full.

We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and follow international data protection best practices. If you have any questions regarding this policy, our team is available to assist you at any time via the platform's live chat.

We only collect personal data that is genuinely necessary to provide quality, secure services that meet legal requirements. The following are the categories of data we collect and their purposes:

We do not collect sensitive data such as health information, religious beliefs, or political views. All data collection is carried out transparently and with your knowledge as a kaki88 member.

The personal data we collect is used solely for legitimate purposes directly related to providing kaki88 platform services to you. The following are the primary purposes for which your data is used:

• To process new account registrations and verify your identity in accordance with established KYC requirements.
• To enable you to make deposits and process withdrawal requests safely and quickly.
• To detect and prevent fraudulent activity, money laundering, or platform abuse.
• To provide effective customer support whenever you contact our team.
• To send you important notifications related to your account, transactions, and security updates.
• To analyse aggregated platform usage patterns for continuous improvement.
• To comply with legal obligations and financial regulations applicable to our platform.
• To personalise your gaming experience based on your preferences and play history.

Kaki88 treats your personal data as a trust that cannot be compromised. We do not sell or rent your data to any party for commercial purposes. However, in certain limited situations, we may need to share your data with the following parties:

• Payment Processors: Information required to process your deposits and withdrawals is shared with our integrated payment gateways, such as FPX and local digital wallets. All parties are bound by strict confidentiality agreements.
• Game Software Providers: Minimum technical data required to ensure games function properly is shared with our licensed game providers.
• Legal Authorities: kaki88 will disclose required data to the relevant authorities when obligated to do so by a court order or applicable legislation.
• Technical Service Providers: Our cloud infrastructure and hosting service providers have limited access to data necessary for server operations. They are subject to comprehensive confidentiality and data protection agreements.

In all cases of data sharing, we ensure that the receiving parties have adequate security controls in place and comply with data protection requirements equivalent to our own standards.

Kaki88 continually invests in the latest security infrastructure to ensure your personal data is always protected against unauthorised access, modification or disclosure. Key security measures we have in place include:

• 256-bit SSL/TLS encryption for all data communications between your device and kaki88 servers.
• AES-256 encryption for sensitive data stored in our databases.
• Two-factor authentication (2FA) is available for an additional layer of protection on your account.
• Round-the-clock security monitoring, 24/7, by our automated threat detection system.
• Periodic security audits conducted by independent, certified third parties.
• Strict access controls on the database — only staff with special authorization may access member data.
• Tested incident response procedures to address any data breaches swiftly and effectively.

While we take every reasonable step to protect your data, no security system can guarantee absolute protection. You also play an important role in keeping your account secure — always use a strong password and never share your login credentials with anyone.

Kaki88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, game sessions, and account security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: To help us understand how users interact with our platform through anonymised usage statistics. This data is used for continuous improvement.
• Functional Cookies: To save your preferences such as language, currency, and display settings for a more personalised experience.
• Security Cookies: Used to detect suspicious activity and protect your account from unauthorized access.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and your experience on the kaki88 platform. We do not use cookies to track your activity on other websites outside our platform.

As a valued kaki88 member, you have the following rights regarding your personal data, in accordance with the provisions of the Malaysia Personal Data Protection Act 2010:

• Right of Access: You have the right to request a copy of the personal data we hold about you at any time.
• Right to Rectification: If any of your personal data is inaccurate or out of date, you have the right to request that we correct it promptly.
• Right to Erasure: Under certain circumstances, you have the right to request the deletion of your personal data, subject to our legal obligations to retain certain records.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: You may withdraw consent previously given for specific data processing activities, though this may affect our ability to provide certain services.
• Right to Data Portability: You may request your personal data in a machine-readable format for the purpose of transferring it to another platform.

To exercise any of the rights above, please contact our support team via the platform's live chat or email at [email protected]. We will process your request within 14 business days.

Kaki88 only retains your personal data for as long as necessary to fulfil the original purpose of collection or to comply with relevant legal requirements. The following are general guidelines for our data retention periods:

• Active account data is retained for the duration your account remains active, plus any additional period required by law.
• Financial transaction records are retained for a minimum of seven years in accordance with accounting and anti-money laundering legal requirements.
• Customer support communication logs are retained for two years for reference and service improvement purposes.
• Technical and security log data is retained for 90 days for the purpose of security incident investigations.
• Upon account closure, personal data no longer required for legal purposes will be deleted within 30 days.

Once the retention period has expired, your data will be securely deleted or anonymised using industry-recognised methods, ensuring it cannot be recovered or linked back to your identity.

Kaki88 is an online gaming platform intended exclusively for individuals aged 18 and above. We do not knowingly collect, process or store any personal data from individuals under the age of 18.

During the registration process, we require age verification and reserve the right to request identity documents to confirm that the applicant has reached the required age. If we discover that a child's personal data has been collected inadvertently, we will take immediate steps to delete that data and close the account in question.

If you are a parent or guardian and believe your child who is underage has registered or used the kaki88 platform, please contact our team immediately at [email protected] so we can take the appropriate action.

Kaki88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data management practices, legal requirements or platform improvements. The date of the last update will always be displayed at the top of this document.

When significant changes are made to this policy, we will notify you through:

• In-platform notifications on kaki88 upon your next login.
• An email notice sent to your registered email address with a summary of key changes.
• A special notice displayed on the kaki88.pro homepage for a reasonable period.

Continued use of the kaki88 platform after any amendments to the Privacy Policy take effect will be considered your acceptance of the latest version. We encourage you to review this page periodically to stay informed of how we protect your information.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, do not hesitate to contact our team through the following channels:

• Live Chat: Available 24/7 directly from the kaki88.pro platform — the fastest way to get an immediate response.
• Email: [email protected] — for enquiries that require detailed clarification or document attachments. We will respond within 24 hours on business days.

For data protection complaints that our team is unable to resolve, you have the right to submit a complaint to the Department of Personal Data Protection under the Ministry of Communications and Digital Malaysia.